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Privacy Policy

Privacy Policy for Zepco Technologies Private Limited

Last updated: 19 July 2025

Zepco Technologies Private Limited (“Zepco”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, process, store, and disclose your information when you use our website and services, in accordance with applicable Indian law and key international data privacy regulations.

  1. Introduction

This policy applies to all visitors and users of our website as well as any online services that reference or link to this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number.
  • Account details: Username, password.
  • Financial information: Payment card details, transaction information.
  • Technical data: IP address, browser type, device identifiers, operating system, access times, and referring site addresses.
  • Usage data: Information about your interactions with the website and services (pages viewed, links clicked).
  • Any other information you provide voluntarily

We may collect “Sensitive Personal Data or Information” (SPDI) only when necessary, in accordance with Indian law.

  1. Methods of Collection
  • Information you provide directly when filling forms or creating an account.
  • Automatically, via cookies and tracking technologies.
  • From third-party sources where permitted.
  1. Purpose of Data Collection

Your information is collected and processed for purposes including:

  • Providing and maintaining our services
  • Account registration, authentication, and management
  • Payment processing
  • Improving and personalizing content and services
  • Customer support and communication
  • Legal compliance and risk management
  • Marketing and analytics (where allowed by law)
  1. Legal Bases for Processing
  • Informed Consent: In accordance with the Indian Digital Personal Data Protection Act, 2023 (DPDPA), we obtain your explicit consent before collecting or processing your data, except where another legal basis applies.
  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • International Requirements: We align with key international data protection principles, such as the EU General Data Protection Regulation (GDPR), where applicable (e.g., when dealing with EU users).
  1. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal data held by us
  • Request correction or deletion of your personal data
  • Restrict or object to certain types of processing
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with a relevant regulatory authority (e.g., the Indian Data Protection Board, European data protection regulators)

To exercise your rights, please contact us via the details below.

  1. Disclosure of Your Information

We may share or disclose your information:

  • With service providers, vendors, and partners acting on our behalf under confidentiality agreements
  • If required to do so by law or in response to valid legal process
  • In the event of a business reorganization, sale, or merger
  • To protect the rights, property, or safety of Zepco, our users, or others

We do not sell your personal information.

  1. Cross-Border Data Transfers

Where international transfer of data is required (e.g., for cloud storage or servicing international users), we comply with applicable legal requirements and use appropriate safeguards, in line with Indian and international standards (such as the GDPR).

  1. Data Retention

Personal data is retained only as long as is necessary for the purposes set out in this policy or as required by law.

  1. Security Practices

We implement reasonable and appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction, as required under Indian IT Rules and international standards.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. You can manage your preferences via your browser settings or any consent management tools provided.

  1. Children’s Privacy

We do not knowingly collect or process personal information from children under the age of 18 without verified parental/legal guardian consent, in accordance with Indian DPDPA and international laws.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

  1. Contact Us

If you have any questions, or to exercise your data rights, contact:

Zepco Technologies Private Limited
Registered Address: Ground Floor, Brigade-MLR Centre, 50, Vanivilas Road, Basavanagudi, Bengaluru, Karnataka 560004 
Contact Email: info@zepcotek.com
Phone: (91) – 96864 50281

This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (India), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with key international privacy requirements including the GDPR, CCPA, and others as applicable to your activities and users.